CRG applies a proven implementation methodology to ensure a timely and successful deployment of the systems that are designed to improve your business processes. CRG has been involved with some very challenging Microsoft Dynamics deployments, resulting in industry awards for our clients.
The implementation process includes the following stages:
Our approach has enabled hundreds of clients to smoothly and cost-effectively implement their solution, and move their organizations ahead of the competition.
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Project Management
Proper project management underlies the entire CRG implementation process.
- Project managers identify the resources, milestones and success factors that will ensure a seamless implementation.
- Project plans are created to align business objectives and strategic initiatives.
- Project budgets are created, maintained, and assessed on an on-going basis to allow for the effective use of allocated funds.
- Top-notch communication between all stakeholders and participants is maintained.
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Business Requirements Planning
 Our team of professionals undertakes a thorough review and analysis of your current systems and businesses processes. This activity allows for an assessment and evaluation of areas within your business that can either be (1) eliminated or (2) improved to enhance organizational productivity and efficiency.
Gap analyses are completed, solutions designed and recommendations made: CRG professionals work closely with you to determine the necessary elements that will make your implementation successful.
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System Installation and Configuration
Your existing hardware infrastructures will be assessed by our team of professionals. We will make recommendations that provide for a sound, stable installation of your application investment. This process warrants the integrity of your Microsoft Dynamics solution, right from the start.
When the Microsoft Dynamics GP or the Microsoft Dynamics CRM systems are configured, we match these Microsoft Dynamics solutions to your defined business requirements in the most efficient and cost effective manner.
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Data Conversion
Data conversion dilemmas:
- What data needs to be converted and transferred to the new system?
- What is the most effective way to convert the data?
CRG’s experienced team can assist you with these difficult decisions and help you efficiently execute the data conversion process.
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Training
 Quality training is important for a number of reasons:
- It contributes to the success of the new implementation.
- It allows you to maximize your investment.
- It is an integral part of the change management of any new system.
CRG can help you assess your specific needs and design a customized training plan. We use Microsoft’s On-Line training and our own Microsoft certified consultants to provide this training in a cost effective and efficient manner.
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Trial Period
During the business requirements planning stage, CRG worked with you to determine what made the most sense for your business, matched your budget requirements and your risk management requirements to meet your specific needs.
The trial period gives you the opportunity to see your new solution in action; to verify, in parallel work, that it does indeed satisfy your requirements.
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Go Live
With much anticipation and hard work, the moment of truth has arrived. Our CRG professionals will be by your side and guide you through your first cycles. Our Go Live support is second to none and augments the training provided earlier in the implementation process.
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Project Review
After any major project, a final project review is completed. This final stage of the implementation process allows both the client and CRG to:
- Evaluate the success of the project
- Provide lessons learned for future projects
- Determine the support requirements
- To plan future phases, if required
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